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Futon Company
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Futon Company
What our customers are saying
Great shop assistants
Good communication about deliveries. Shop assistants in the physical shop in Exeter, were charming and helpful. They were proactive in helping us source a last remainig bed cover in the colour we liked. We have shopped there again since. Love the ranges
21 October 2026
Excellent in design.quality, delivery and comfort.
I found this firm when brousing ‘futons’ on line and loved the website. I visited the shops in both York and Hull and found wverything just as good as it looked. Great quality, comfy and amazing original space saving designs. The staff in both stores were also really helpful. I ended up buying seating, shelves and coffee tables online and delivery was swift. And when it came to putting it together screw holes lined up making it easy, unlike some brands i could mention. Excellent in all respects and now much admired.
20 October 2026
Loved browsing in your shop in York…
Loved browsing in your shop in York where you had many items of quality reasonably priced and also sale items with good reductions. Didn’t buy anything but on returning home decided to browse your website.
Good site. Can view via room or kind of item such as lighting. Ordering was easy. Delivery very good, information about delivery times was spot on.
In all a very good experience and will buy again.
9 October 2026
The service in the shop in Manchester…
The service in the shop in Manchester was excellent.The sofa arrived on time and in good condition.
The delivery men were friendly and helpful.
The product is excellent and worth the money.
8 October 2026
The retail staff were very…
The retail staff were very knowledgeable and helped me find the right mattress straight away. The delivery men were good at communicating their arrival time and quick and polite. The process of returning the bed frame was very straightforward.
8 October 2026
5 star human customer service…
The best point to make is had a bit of damage to product but thank goodness you are one of the few companies that has a phone # to speak to a human being!!!! 5stars for that!!! Problem solved immediately and replacement shelf replaced!! Fantastic service!! No having to speak to an ai chat for hrs to solve problem!!
3 October 2026
Great quality and affordability
Futon Company has so many products I love, it was difficult to choose when I was refurbishing my flat earlier this year. I ordered a few pieces and was not disappointed. Affordable (especially as the items on sale were incredibly well priced) as well as beautiful and the console and coffee table were very easy to assemble. Delivered courteously and on time. It's a five star from me - will buy again.
30 September 2026
Quality chairs
Quality chairs, comfortable. Quite pricey but the gentle swivel is good for dining table. Delivery on time. Installation straight forward. Very pleased.
30 September 2026
Really pleasedGreat Quality, Easy Assembly & Excellent Service with my purchase from…
Really pleased with my purchase from Futon Company. I bought a nest of tables and absolutely love the quality. They were easy to assemble, with clear and simple instructions, and delivery was quick too.
I’m really happy with my purchase and would definitely buy from Futon Company again. Highly recommend! ⭐⭐⭐⭐⭐
28 September 2026
Great experience with the local Futon Company branch
My experience with Futon Company has been great since I discovered it many years ago. Amazing product lines and most of all it is so lovely to walk into the local branch at Muswell Hill where the whole team is always so friendly and helpful.
18 September 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.