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Futon Company
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Delivery and Collection
Home Delivery
Delivered to your door within 5-7 working days
Click & Collect
Collect from store
Ready within 2 days
Ready within 2 days
InPost Delivery
24/7 self-service pickup
Choose a nearby locker
Choose a nearby locker
Same Day Delivery
Same-day delivery
Available in selected areas
Available in selected areas
What our customers are saying
The Tunbridge Wells store is brilliant!
The Tunbridge Wells store is brilliant! always beautifully arranged, and the team very friendly and welcoming and knowledgeable, especially the manager, she's been here for years. I always bring friends and family when they are visiting, and there are always new things to see. !
14 October 2026
I visited the Tottenham Court Road…
I visited the Tottenham Court Road store on Sunday the 11th of October.
Santiago was incredibly helpful and professional. He took the time to show me the different sofa futon options ( which I did not understand when I saw them online) and answer my questions.
Even with some technical issues with the computer, he remained patient and made sure I received a personalised quote link.
Thank you, Santiago, for your kindness and excellent customer service. It was truly appreciated!
11 October 2026
Quality products
Quality products at a very good price, also quick delivery.
All items purchased from Futon have been excellent additions to our house, I will continue to shop with them and recommend them to anybody!
10 October 2026
Excellent Customer Service.
I have been shopping in your Muswell Hill store for at least 18mths and I have always been served by Muriel who is always friendly and knowledgeable about the merchandise. She engages in conversation and makes customers feel welcome.
9 October 2026
5 star human customer service…
The best point to make is had a bit of damage to product but thank goodness you are one of the few companies that has a phone # to speak to a human being!!!! 5stars for that!!! Problem solved immediately and replacement shelf replaced!! Fantastic service!! No having to speak to an ai chat for hrs to solve problem!!
3 October 2026
Lovely staff in the Solihull store
Lovely staff in the Solihull store. Furniture was delivered within a few days, great quality and very easy to assemble. Throw, plant pot and lamp from the store has given the room the finishing touch.
3 October 2026
Quality item that looks as described online and delivery process was excellent
It was easy to order online, communication was excellent throughout the delivery process. Item was relatively easy to build for two people. It looks nice in our hallway and feels more robust than some other flat pack furniture.
1 October 2026
Great quality and affordability
Futon Company has so many products I love, it was difficult to choose when I was refurbishing my flat earlier this year. I ordered a few pieces and was not disappointed. Affordable (especially as the items on sale were incredibly well priced) as well as beautiful and the console and coffee table were very easy to assemble. Delivered courteously and on time. It's a five star from me - will buy again.
30 September 2026
Eye catching furniture
I recently had a garden room built and feel very lucky to have furnished it with furniture from the Futon Company. The highlight is the day bed - comfortable to sit on and delightful to snooze on! The in-store service was excellent. Delivery was smooth. Installation was easy. I had a slight issue with one damaged day bed slat but Futon Company replaced this within days. I would wholeheartedly recommend!
13 September 2026
Excellent customer service at the store…
Excellent customer service at the store in Leeds following an error in availability of the ordered product. The staff mber did all she could and solved the problem
2 September 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.