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Futon Company
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Excellent
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What our customers are saying
Excellent service in the Tunbridge Wells shop. Nicola very approachable and helpful. One of our delivered packages was damaged and needed returning. Dealt with immediately and efficiently.
23 April 2026
I visited the store in Plymouth to browse your furniture. The staff were helpful when I asked a question and gave me space to look around on my own. I ordered a piece of furniture and collected it from the store later. I am very pleased with the design and quality of the product.
21 April 2026
I went to the Tottenham Court Rd store. It is visually very pleasing.Well designed products,well displayed.The staff were helpful and knowledgeable and enthusiastic about what they were selling.A very pleasant experience.I felt supported throughout the whole process of buying.
I am very pleased with...
17 April 2026
I purchased several pieces of furniture recently from the store on Tottenham Court Road and I couldn't be more appreciative of their help and excellent customer service. Highly recommend that branch and the pieces of furniture are wonderful. Thank you!
16 April 2026
Service in the store was helpful in making choices and followed up with making the order for me before the sale finished. The items arrives when promised and are well put together for self assembly. Instructions were adequate although not all parts were labelled which did matter for a leaning shelf that...
13 April 2026
Hello, I was welcomed by staff at the Edinburgh store who gave me exceptional professional advice from looking after furniture, adjustments and colour schemes. These bright staff members do know a thing or two and are happy to help you decide. The new layout of the shop is well thought out. Many thanks...
13 April 2026
Adam in your Solihull shop saved the day. He was so helpful with all our questions and doubts and demonstrated so well the many features of your excellent range. We bought a sofa bed and much more. We left with a smile and with plans of returning.
He was patient and really did understand what we were...
8 April 2026
Easy and very helpful instructions for assembly.
Looks good in our front room.Will purchase from Futon again.Delivery was a day late but no big matter.
1 April 2026
nice sales assistant, very helpful. when my order went astray I got a human on the phone to help me and he found it quickly. The item was beautiful and easy to assemble
1 April 2026
Rosie was very helpful and kept us informed of the progress of our order.
Mattress arrived at the store on expected date and we’re very pleased with it.
Also my husband loves wooden laptop stand which he bought in the Sale while we were there.
29 March 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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