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Futon Company
On Google Play
Delivery and Collection
Home Delivery
Delivered to your door within 5-7 working days
Click & Collect
Collect from store
Ready within 2 days
Ready within 2 days
InPost Delivery
24/7 self-service pickup
Choose a nearby locker
Choose a nearby locker
Same Day Delivery
Same-day delivery
Available in selected areas
Available in selected areas
What our customers are saying
5 star human customer service…
The best point to make is had a bit of damage to product but thank goodness you are one of the few companies that has a phone # to speak to a human being!!!! 5stars for that!!! Problem solved immediately and replacement shelf replaced!! Fantastic service!! No having to speak to an ai chat for hrs to solve problem!!
3 October 2026
Very helpful woman in the shop
Very helpful woman in the shop, very pleased with the choices made. Way to pick up from shop, as she helped load the car.
Interestingly the furniture is for my blind brother and has rounded corners, making it safer for him.
1 October 2026
Quality item that looks as described online and delivery process was excellent
It was easy to order online, communication was excellent throughout the delivery process. Item was relatively easy to build for two people. It looks nice in our hallway and feels more robust than some other flat pack furniture.
1 October 2026
Impressive
Lovely piece of furniture ( ladder shelf unit). Ordering was easy and delivery very quick. Item was well packaged and arrived undamaged. Assembly instructions were clear and straightforward and the finished article is sturdy. I would certainly recommend this company
28 September 2026
Excellent shopping experience
Shopping at The Futon Company has been a really excellent process. Adam was extremely helpful last week and again today when we returned to make the purchases. Adam is knowledgeable and very helpful but not at all ‘pushy’ - a perfect balance!
The quality of the furniture and choices are very good indeed and the pieces chosen should be perfect for the limited size of the setting. Delivery cost and option is really valued.
Adam was a key factor in the decision to stay with Futon rather than research elsewhere. He is an asset to the company. Thank you.
22 September 2026
Impressive customer service
Impressive customer service; in store and online. Bought a kingsize mattress, then requested a replacement to a double. Adam from the solihull branch fulfilled my request and got me a refund on the price difference and free delivery !
16 September 2026
Futon store London
Visited London to purchase futon mattress & cover , shop assistant very helpful. Pleased with my choice and product a nice quality.
Delivery driver was helpful and placed my items in the upstairs room.
Disappointed that there was a delivery charge of£35 for items costing over £450
13 September 2026
Top notch quality furniture made from…
Top notch quality furniture made from such sustainable sources and really practical yet stylish designs! Delivery caam reasonably quickly and was a breeze to assemble with just standard hand tools (pliers and a screwdriver).
11 September 2026
Absolutely delighted with my purchases
I happened to walk past Futon Company in Norwich after completing the Norwich 10K and spotted their sale. I popped in and was delighted to find exactly what I was looking for in terms of storage solutions!
The whole experience was excellent, from finding the perfect items to the seamless delivery process. Customer service was fantastic throughout, and I really appreciated the care and professionalism of the team.
I'm absolutely delighted with my purchases and would happily recommend Futon Company to anyone looking for stylish, practical furniture and great service.
6 September 2026
Excellent product
Excellent product. So pleased with the quality, look and comfort of my new futon. Excellent customer service in branch also and fast delivery. 10/10.
31 August 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.