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Futon Company
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Futon Company
What our customers are saying
Exceptionally helpful & friendly young…
Exceptionally helpful & friendly young woman assistant at the Leeds branch - answered in shop questions etc & a follow up phone call. It is worth noting that she remembered my shop enquiry when I rang!
Clear communication from the company by e mail re my order.
Everything went very smoothly & will definitely use this shop again (& recommend to others).
28 October 2026
3 seater Futon
Ordered through telephone call to my nearest store in Ringwood. I phoned hoping to be able to view before buying but was informed online only. The fenale I spoke with was very helpful and gave me a good description of the product. She dealt with my order there and then and my futon was delivered a week later. I am extremely pleased with it, firm and comfortable to sit on. Looks good in my room and fits with other furniture.
19 October 2026
I love browsing the Futon Company store…
I love browsing the Futon Company store on Hythe Bridge Street in Oxford - there's always something I want to buy! Such a lovely range of clever furniture and beautiful gifts, and really nice staff to advise when necessary.
13 October 2026
Good service
Actually, the overall experience was poor due to the complete incompetence of the deliver company. As soon as I contacted The Futon Company their response was superb. The staff went above snd beyond.
9 October 2026
Loved browsing in your shop in York…
Loved browsing in your shop in York where you had many items of quality reasonably priced and also sale items with good reductions. Didn’t buy anything but on returning home decided to browse your website.
Good site. Can view via room or kind of item such as lighting. Ordering was easy. Delivery very good, information about delivery times was spot on.
In all a very good experience and will buy again.
9 October 2026
Wide ladder shelf, great quality, easy to construct
I ordered the wide ladder shelf online for collection from Battersea store which was super easy. They have a ‘loading only’ parking space right outside. The store manager was super helpful and helped me get my package to the car. Great service.
On entering the store I wanted to browse for hours. So many nice things.
The ladder itself is excellent quality and was very easy to construct. I built it myself in around 20 mins.
5 October 2026
Excellent in every way and form
Excellent in every way and form. I have purchased 2 futons for my home and 2 for my son. I usually put a mainstream mattress on mine as I prefer it, but I do also have a futon with a futon pad that is good if you want to fold it to a chair or settee. I feel they are extremely durable and well made and designed to last a lifetime even for more robust use. I will be ordering another single for my son’s carers in a spare bedroom as normal beds don’t last as long. I would highly recommend futons. I don’t personally mind sleeping slightly lower than a normal bed, however I think futons do come...
3 October 2026
Muswell Hill store manager great as ever
Muswell Hill store manager goes above and beyond, as she has done for many years - always a pleasure. Ordered us in a bedframe to collect. Very customer-focussed.
30 September 2026
Excellent help advice and warm…
Excellent help advice and warm professionalism from Shop staff, in the purchase of 6 sale bargain, well made , comfortable, dining chairs.
Delivery was relatively prompt & notice of time slot updated in a timely manner.
Chairs were sturdily packaged in cardboard & paper , so no damage to chairs in transit.
Finally, they look great ,are comfortable and now much admired .
30 September 2026
Good quality console table
Good quality console table, for the price, viewed in one the few furniture shops left in town centre and item ordered on the spot. Item was then delivered for a minimal delivery charge in quick time.
28 September 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.