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Futon Company
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Delivery and Collection
Home Delivery
Delivered to your door within 5-7 working days
Click & Collect
Collect from store
Ready within 2 days
Ready within 2 days
InPost Delivery
24/7 self-service pickup
Choose a nearby locker
Choose a nearby locker
Same Day Delivery
Same-day delivery
Available in selected areas
Available in selected areas
What our customers are saying
A happy with my purchase of two…
A happy with my purchase of two usefully sized tote bags. A very eye catching, vibrant design on good quality fabric with perfectly sized straps.
Clear, precise information about each product on an easy to navigate website.
9 October 2026
5 star human customer service…
The best point to make is had a bit of damage to product but thank goodness you are one of the few companies that has a phone # to speak to a human being!!!! 5stars for that!!! Problem solved immediately and replacement shelf replaced!! Fantastic service!! No having to speak to an ai chat for hrs to solve problem!!
3 October 2026
Fantastic service and product
Fantastic service and product. Presented with care. Loved the fact free samples were offered. I think I would have chosen the wrong colour without them.
25 September 2026
Futon Company have yet again been…
Futon Company have yet again been amazing! Thanks so much for your fab products and service, everything is always good quality, comfortable, a great price and delivered with a smile.
13 September 2026
An ideal product for what we needed
An ideal product for what we needed
And although two small parts were missing in the package
Your backup response advice was remediate with the missing parts arriving in the post together with a catalogue
Well done you
10 September 2026
Welcoming and knowledgeable staff who…
Welcoming and knowledgeable staff who are able to advise thoroughly on what you require. Prompt delivery inside the expected date. Delivery driver and assistant obliging and careful in handling goods etc.
10 September 2026
Absolutely delighted with my purchases
I happened to walk past Futon Company in Norwich after completing the Norwich 10K and spotted their sale. I popped in and was delighted to find exactly what I was looking for in terms of storage solutions!
The whole experience was excellent, from finding the perfect items to the seamless delivery process. Customer service was fantastic throughout, and I really appreciated the care and professionalism of the team.
I'm absolutely delighted with my purchases and would happily recommend Futon Company to anyone looking for stylish, practical furniture and great service.
6 September 2026
Very pleased ….
When I bought my stacking shelves the assistant let me leave the parcel at the shop ( I had been going to collect it later but it started raining) .
I later rang to arrange delivery, which I appreciated as I live 16 miles from Norwich.
A friend put my shelves together and I’m very pleased with them.
4 September 2026
Excellent product
Excellent product. So pleased with the quality, look and comfort of my new futon. Excellent customer service in branch also and fast delivery. 10/10.
31 August 2026
Found a small piece of furniture
Found a small piece of furniture, perfect for the hallway. Item got delivered same day by a courier - I did not have the time to pick it up myself and did not want to wait for mail delivery.
I am very happy with the item and the ordering process. Thank you!
20 August 2026
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OUR STORY
Futon Company began life in 1980 and has been supplying quality futons and small space living furniture for over 40 years... and not just in the UK. Over the years we've exported to almost every European country. Ever since the start, we've been a small British company specialising in innovative space saving furniture, unique textiles and ingenious accessories.
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.