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Futon Company
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Excellent
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What our customers are saying
Great customer service at the Sheffield store and online, delivery communication also very good. The bed is really nice and looks fab in the space. We added the long bolster, which looks great, but bought in store so we could see the colours better.
13 April 2025
Everything went very smoothly. Haven't assembled it yet but it is well made and the wood is very solid and durable. Great design, clear instructions. Love it.
12 April 2025
In store experience fabulous. Jamie was an absolute star - helpful, knowledgeable and patient. His suggestions worked beautifully and we now have a neat refurbished futon which we are much happier with. I didn’t find the website informative enough.
8 April 2025
Good value and quality product. Easy to order online and collect in store. Store staff very helpful. Installation a little fiddly but overall no issues. Very comfy sofa.
2 April 2025
We bought a stool. We found we no longer have the ability to assemble flat-packs. We learned from the website that Futon now offer assembly. We arranged a taxi to take the pack to the York shop. The manager was standing outside to swap it with an assembled stool !
29 March 2025
I bought a Oak Bordeaux folding table. The wood was very good. Also, I think the instructions should have been more detailed because I was a little confused when setting up the table.
27 March 2025
Very pleasantly surprised by the service after boycotting the store for the best part of 20 years after having some poor customer service and an email from the ceo calling me a liar. Shame really as I think I’d have had a house full of their stuff. Still water under the bridge and nice staff now working...
26 March 2025
My telephone order was received by a friendly, helpful team member. The item was received in 5-7 days and was well packed and protected.
The ladder shelf unit was easy to assemble and looks great in situ. Thank you Futon Company
16 March 2025
Excellent staff in Norwich showroom with fast delivery and even delivery men carrying mattress up three flights of stairs due to broken lift. Great quality mattress with cover as ever. Love my futon, which I've had for years and just replaced the mattress passing old one to family.
16 March 2025
Great set of "leaning" shelves. Fits perfectly in bathroom with mix of wooden frame and white shelves. Easy to build - 10 minutes or so and solid. Recommended. Probably my fifth or sixth piece of Futon Company furniture, won't be my last.
16 March 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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