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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Very helpful both in the Bristol store and also ordering online. Great customer service too as one small item was damaged and it was really quick and easy to call up and get a replacement sent. Love the products, and am very happy with the look and quality of everything I bought.
18 April 2025
Helpful, friendly and professional. Easy to order via the shop. Only downside: the useful hints email arrived a week after the futon. We had already assembled it but it would have been useful to have had the email at the same time as the delivery.
8 April 2025
Great screen , can’t believe it’s a perfect match with one we bought twenty years ago ! We stupidly got rid of the second one when moving house a few years ago , hence had to buy this one !
Very happy with quality of the Futon screen .
7 April 2025
Beautiful with great quality and nice design.
Delivery could be improved though, as they don't give advanced notice of when it will happen other than 24 hours before and within an 8-hour slot.
28 March 2025
I bought a Oak Bordeaux folding table. The wood was very good. Also, I think the instructions should have been more detailed because I was a little confused when setting up the table.
27 March 2025
Very pleasantly surprised by the service after boycotting the store for the best part of 20 years after having some poor customer service and an email from the ceo calling me a liar. Shame really as I think I’d have had a house full of their stuff. Still water under the bridge and nice staff now working...
26 March 2025
Had great service from Roman at the Solihull branch. They were out of stock for an oak desk but I needed it that weekend so he found one at another branch & organised the collection. Also, when collecting some cushions & discovering the delivery bay blocked he brought them to my car - in the sleety rain!...
16 March 2025
From start to finish this Kingston store is a pleasurable experience and a chance to test out what may or may not work. Experts in small space living perfectly sums up their unique proposition minus the fact this is also highest quality. 10 yrs ago I invested heavily in Hulsta furniture eyewateringly...
16 March 2025
The Futon Company in Edinburgh were amazing at helping us decide which futon sofa bed to purchase. Lisa was wonderful with such superb customer service and great advice. The delivery team were also courteous and respectful when it came to getting the new piece of furniture into our home. We are extremely...
13 March 2025
Really great furniture, excellent quality, and well packed for transport.
Small improvement: being able to chose the delivery date would be real helpful for furniture.
5 March 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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