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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Everything went very smoothly. Haven't assembled it yet but it is well made and the wood is very solid and durable. Great design, clear instructions. Love it.
12 April 2025
The purchase online was easy to achieve. When I called to pick up my futon the lady at the store was extremely helpful and she assisted me in loading up my purchase into my vehicle, and gave good advice concerning extra purchases to enhance what I bought. The when I assembled my futon at home is was...
2 April 2025
Beautiful with great quality and nice design.
Delivery could be improved though, as they don't give advanced notice of when it will happen other than 24 hours before and within an 8-hour slot.
28 March 2025
I always find them great.
Great smart products, smooth delivery, very good value for money. Also the design is nice and simple and super functional. Good materials. I’d definitely buy from them again and I recommend them.
26 March 2025
Very pleasantly surprised by the service after boycotting the store for the best part of 20 years after having some poor customer service and an email from the ceo calling me a liar. Shame really as I think I’d have had a house full of their stuff. Still water under the bridge and nice staff now working...
26 March 2025
Delighted with my shopping experience, quick & easy to order, item delivered within a couple of days, beautifully wrapped Dressing Gown, fabulous colour, feels so good on and looks great, excellent purchase, highly recommended 5????
21 March 2025
I visited the Solihull branch today 40 minutes before close. Adam who was helping me was amazing. Helped me set up klarna, assisted me while I was still deciding what to get, I simply received a personal shopping experience that makes me want to come back. I walked in to buy 1 item and left with 3 more,...
19 March 2025
Had great service from Roman at the Solihull branch. They were out of stock for an oak desk but I needed it that weekend so he found one at another branch & organised the collection. Also, when collecting some cushions & discovering the delivery bay blocked he brought them to my car - in the sleety rain!...
16 March 2025
Great product. Finally a sofa bed that's comfy as a sofa and a bed. Build quality seems good so far (1 month in). I have it permanently with one arm down like a day-bed, super comfy to lounge on and decent occasional bed option for guests.
Delivery process has some room for improvement. No option to...
26 February 2025
Great customer service
Bought the trundle bed in February and couple of niggles were resolved by Prisca in customer support with great patience - she is a really good ambassador for the company. I am very pleased with the trundle bed: it is perfect for our extremely small spare room for 2 of the grandchildren...
9 February 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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