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Futon Company
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What our customers are saying
Have the sofa bed set up for about 1.5 weeks now, so far I'm happy. Quality is good so far, real wood.
Only when I assembled it by myself, I found it a bit hard, I was about to give up cos the fishbones were so difficult to put together. Then I tried again and did it! Instruction pictures were not toooo...
18 April 2025
Very helpful both in the Bristol store and also ordering online. Great customer service too as one small item was damaged and it was really quick and easy to call up and get a replacement sent. Love the products, and am very happy with the look and quality of everything I bought.
18 April 2025
We took delivery of the Rondo Single Seater sofa bed this week- a beautifully made piece of furniture but struggled to put it together- a combination of us not being very practical and instructions that were not very clear. In desperation we ‘phoned the Norwich store and spoke to Patricia and Archie....
13 April 2025
Great to speak to a real person when you ring up! Especially someone who really knows their products - thanks again Tariq. Goods arrived on time and in good condition. Have bought from this branch before and always been satisfied. I would definitely recommend for value for money and excellent customer...
12 April 2025
I am very pleased with the side table I ordered - it is just what I needed beside the sofa.i am delighted with the quality. Delivery was quick and I was able to assemble the table fairly easily. There was no tracking however or updated delivery communication and the parcel was left outside my door.
10 April 2025
Great quality products, affordable prices. Easy to use site. Have several Futon Co. items in my house they are robust, stylish and modern classics. Delivery is good, items well packed. Our latest delivery of king-size mattress was delivered directly to room upstairs by friendly, helpful and careful...
28 March 2025
We purchased an Oak Vienna Futon with accessories from the Solihull Branch, and can honestly say we had the best help and guidance from Tes. The futon arrived within the time quoted and we are thrilled with it. We had a slight issue with one of the oak sides, but Tes and her team swiftly sorted this...
26 March 2025
My telephone order was received by a friendly, helpful team member. The item was received in 5-7 days and was well packed and protected.
The ladder shelf unit was easy to assemble and looks great in situ. Thank you Futon Company
16 March 2025
Great product. Finally a sofa bed that's comfy as a sofa and a bed. Build quality seems good so far (1 month in). I have it permanently with one arm down like a day-bed, super comfy to lounge on and decent occasional bed option for guests.
Delivery process has some room for improvement. No option to...
26 February 2025
I discovered Futon about a year ago and since then we have bought a few different things: a bar table for our kitchen, a shoe rack and a basket. Everything still looks great and we had no issues with deliveries or our experience in their shops (Tottenham Court Road and Finchley Road). We plan to go back...
22 February 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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