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Futon Company
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What our customers are saying
Have the sofa bed set up for about 1.5 weeks now, so far I'm happy. Quality is good so far, real wood.
Only when I assembled it by myself, I found it a bit hard, I was about to give up cos the fishbones were so difficult to put together. Then I tried again and did it! Instruction pictures were not toooo...
18 April 2025
I’ve purchased a number of items from the Futon Shop over the years and the quality has always been great. They offer a number of innovative storage solutions
17 April 2025
My 70+ family members loved this tatami, we've bought three to make it a slightly bigger super king size, and put on a 10cm thick foam mattress topper and it went like the best night they ever had, one of them have serious scoliosis. They told me it is comparable with their original £2000+ super firm...
13 April 2025
I really liked the simplicity of the design. The box is well made and looks good. The communication as to delivery was good too. I am very happy with it.
3 April 2025
The service at the futon company was great.
In the delivery process one of the item was missing. When I required about it the staff was so good that they dispatched the item without any problems.
Absolutely fantastic
28 March 2025
Had great service from Roman at the Solihull branch. They were out of stock for an oak desk but I needed it that weekend so he found one at another branch & organised the collection. Also, when collecting some cushions & discovering the delivery bay blocked he brought them to my car - in the sleety rain!...
16 March 2025
My telephone order was received by a friendly, helpful team member. The item was received in 5-7 days and was well packed and protected.
The ladder shelf unit was easy to assemble and looks great in situ. Thank you Futon Company
16 March 2025
I was so pleased that the narrow little chest of drawers was ready assembled. It fits so well into my bathroom and is so useful. The oak sofa desk with a drawer is beautiful, more stylish and practical than a side table, and the perfect height. I love it!
6 March 2025
I have been recently buying furniture from the Futon store, East Sheen. They have great choices of products and they offer good discounts when on sale.
The staff are amazing. Every time I have visited the store, I have been greeted and asked if I needed any guidance.
Riikka, who works at Sheen store,...
20 February 2025
Great customer service
Bought the trundle bed in February and couple of niggles were resolved by Prisca in customer support with great patience - she is a really good ambassador for the company. I am very pleased with the trundle bed: it is perfect for our extremely small spare room for 2 of the grandchildren...
9 February 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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