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Futon Company
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Excellent
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What our customers are saying
Always excellent service at the Futon Company. Ordered online and collected at store everything was ready without any fuss. And it was but one get one half price. I’ve shopped there for years in Norwich and I will probably shop there for years to come too.
2 May 2025
I bought a sofa bed from the Futon Company. It’s beautiful, solid and well made, good quality materials, comfortable, reasonable value for money. The shop staff were very helpful when I was choosing which design to buy. I delayed delivery because my floor sanding was delayed, and Futon Company kindly...
27 April 2025
The shop in Norwich is lovely and when looking at the window display you get drawn in like a magnet. Really friendly shop assistants and generally very welcoming. There are so many nice things for the home at very competitive prices. I highly recommend as I keep going back.
23 April 2025
It’s great to be able to see the range of furniture that futon offer in actual shops. Love the simple designs and functionality of the range. Well made. Useful pieces at very affordable prices. Very happy with the floating bedside boxes, picture sleeves and mirror. I will certainly buy more from futon....
19 April 2025
Have the sofa bed set up for about 1.5 weeks now, so far I'm happy. Quality is good so far, real wood.
Only when I assembled it by myself, I found it a bit hard, I was about to give up cos the fishbones were so difficult to put together. Then I tried again and did it! Instruction pictures were not toooo...
18 April 2025
Great customer service at the Sheffield store and online, delivery communication also very good. The bed is really nice and looks fab in the space. We added the long bolster, which looks great, but bought in store so we could see the colours better.
13 April 2025
Ordered online for pick up at Leeds store. Very easy to park in front of the shop for 20 mins pick up. Helpful staff carried purchase to car. Easy assembly of unit. Delighted with unit.Thank you
8 April 2025
Great screen , can’t believe it’s a perfect match with one we bought twenty years ago ! We stupidly got rid of the second one when moving house a few years ago , hence had to buy this one !
Very happy with quality of the Futon screen .
7 April 2025
Very pleasantly surprised by the service after boycotting the store for the best part of 20 years after having some poor customer service and an email from the ceo calling me a liar. Shame really as I think I’d have had a house full of their stuff. Still water under the bridge and nice staff now working...
26 March 2025
Really great furniture, excellent quality, and well packed for transport.
Small improvement: being able to chose the delivery date would be real helpful for furniture.
5 March 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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